Privacy Policy: Website Visitors & Email Subscribers
This section outlines how I collect and use data from visitors to my website and those who choose to subscribe to my email list.
What data do I collect from website visitors and email subscribers, and why do I need it?
- Email Address: When you sign up for a free gift (like the “Burnout to Balance” workbook or the “Saying No” script guide), subscribe to my newsletter, or fill out a form on my website, I collect your email address. This is essential for me to send you the requested content, deliver valuable insights, share new free gifts and offers, and communicate with you about my services.
- Website Usage Data (Non-Identifiable): Like most websites, I may collect basic, non-identifiable information about your visit to my website (e.g., pages viewed, time spent on site, referring website). This data helps me understand how visitors use my site so I can improve their experience and ensure content is relevant. This information is aggregated and does not identify you personally.
How is this data collected?
This data is primarily collected through opt-in forms on my website, which are managed by my email service provider, Mailchimp.
Will I share your subscriber data and if I do, who will I share it with and for what purpose?
I will not share your subscriber data. I will not sell it on or use it for unethical reasons. Your email address and name (if provided) are used solely for the purpose of communicating with you as described above.
- Email Service Provider: Your data is stored securely with Mailchimp, which is a third-party service I use to manage my email list and send emails. Mailchimp is committed to data protection and privacy standards.
How will I store your subscriber data?
Your subscriber data (email address and name) is stored digitally within my Mailchimp account, which is password-protected and secured.
How long will I store your subscriber data for and how will I dispose of it?
I will store your subscriber data for as long as you remain subscribed to my email list. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email you receive from me. Once you unsubscribe, your data will be removed from my active email list. Mailchimp may retain some basic information for record-keeping purposes as per their own data retention policies.
Your Rights as a Subscriber:
You have the right to:
- Access: Request a copy of the personal data I hold about you.
- Rectification: Ask me to correct any inaccurate or incomplete data I hold about you.
- Erasure: Request that I delete your personal data from my records (by unsubscribing or direct request).
- Restriction of Processing: Ask me to restrict how I process your data in certain circumstances.
- Object to Processing: Object to certain types of processing of your data (e.g., direct marketing).
- Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact me directly at emma@emmahaywellnesstherapy.com
If you’d like to work with me, the following information sets out how more personal details are protected.
What data do I keep and why do I need it?
- Name and age – this is basic information that helps me get to know you.
- Address, email address, phone number – I use this as a way of contacting you regarding your sessions. I will mainly use the method you first contacted me on but if I cannot reach you, I will try a different method.
- Next of kin/medical professional’s details – If I was worried that you were at risk then I may need to contact your next of kin or medical professional, if I can. I will let you know when/if I am going to do this.
- Session notes – I keep brief notes of our session(s), these are kept in a locked file or a password protected digital storage.
Will I share your data and if I do, who will I share it with and for what purpose?
It is very unlikely that I will share your data. I will not sell it on or use it for unethical reasons. I may have to share it…….
- If my notes are subpoenaed by court.
- If you or anyone you tell me about is at harm or risk of harm, I may have to pass this information on.
- I may also discuss your case during supervision but I only use your first name.
How will I store your data?
It is mainly stored as hard copy in a locked filing cabinet. Immediately after our work is finished, after which I’ll transfer data with your initials only to my password protected computer to be archived.
Your phone number(s) may be kept in my business mobile phone with your first name and last initial. Only I will access your information.
How long will I store your data for and how will I dispose of it?
I will keep your details and session notes for the time required by my insurer ( FHT ; currently archived for 10 yrs after our work together is done*). After this time I will destroy any document with your personal information and delete your phone number out of my mobile phone.
Emma Hay Wellness Therapy 